Postpaid or prepaid, Three UK CEO explains how to achieve excellence in experience

We remain confident in our stated expectations for mobility adjusted EBITDA trajectory to improve through the course of the year as these impacts moderate through the balance of the year. Overall, we continue to see healthy mobility demand. While our guidance does not factor in industry demand levels replicating the strength that we experienced in 2021, our Q1 results came in better than anticipated. Both our postpaid phone and prepaid phone churn remained near record low levels despite a modest uptick among lower-income cohorts as certain pandemic levels benefits wear off.

Postpaid or prepaid doesn’t matter if you nail experience – Three UK CEO

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